THE MUSIC SPOT PRIVACY POLICY
The Music Spot recognises customer privacy as an important part of our relationship with our customers. The following Privacy Policy applies to all The Music Spot users and conforms to Internet privacy standards.
If you have any questions or concerns regarding this statement, you should first contact The Music Spot on 07 38005229.
COLLECTION OF INFORMATION
In order to use The Music Spot website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by The Music Spot is collected via correspondence from you or your Company. This may be via the telephone, email, mail, and fax or directly through our website.
USE OF COLLECTED INFORMATION
Any details collected from The Music Spot customers are required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references and to assist our staff.
STORAGE OF COLLECTED INFORMATION
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We NEVER permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at info@musicspot.com.au
ACCESS TO COLLECTED INFORMATION
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@musicspot.com.au
ORDERS
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
COMMUNICATIONS
The Music Spot uses personally identifiable information for essential communication, such as emails, account information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@musicspot.com.au
The Music spot will NEVER sell, trade or rent your personal information to others.
THIRD PARTIES
The Music Spot may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
LEGAL
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
LINKS
Links on The Music Spot site to external entities are not covered within this policy. The terms and condition set out in this privacy statement only cover the domain name of The Music Spot.
CHANGES TO PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
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